A 92-year-old man faced an upsetting incident at Bank of America when his expired ID led to him being denied a withdrawal. Bank staff called the police, expecting assistance in removing him. Officer Robert Josett, however, chose a different approach. Instead of ejecting the elderly man, he offered help. Josett suggested a trip to the DMV for a new ID, ensuring the man could later withdraw the needed funds. The Montebello Police Department shared a photo of the officer’s compassionate act on Facebook, drawing widespread praise. In an era where people often ignore others’ problems, Josett’s gesture resonated positively. The story highlights the importance of extending patience and kindness, particularly to the elderly who might struggle with modern procedures. This heartwarming incident serves as a reminder to be empathetic and supportive in the face of others’ difficulties.