A TikTok user, @secretfitzz, recently disclosed some unsettling truths about McDonald’s drive-thrus. She revealed, “The fact that folks don’t know we can hear your convos even when we aren’t speaking to you processing your order.” Moreover, she mentioned that there’s a camera at the speaker that captures customers’ images to match with their orders. She even quipped that “seeing the mugshots of strange people” was the highlight of her workday. This revelation sparked outrage among the public.

Though we can’t confirm its authenticity, this revelation has raised concerns. Some users vowed not to return to McDonald’s, while others wondered how employees could hear their conversations when they can’t even hear them through the speaker. The unsettling nature of these claims has left many people uneasy.